Expectations and Responsibilities
MedArc's responsibilities.....
MedArc is a web-based medical record archiving service that provides access to your medical records anywhere, anytime via the internet. It is our responsiblility to assure that the website is operational and that records and content are readily accessible. Sometimes, due to acts of God, or because technical issues this may not be possible. MedArc strives to have this site up and functional at all times.
Archiving physicians responsibilities...
The content and accuracy of your medical record archive is the responsibility of your archiving physician. The goal is to provide a concise and pertinent overview of your personal health history. The job of determining what is pertinent can be somewhat daunting because no one can accurately predict the future of what your future medical needs will be. Therefore, the archiving physician will try to delineate which records are pertinent and which records and documents are repetitive and serve little purpose for your future health care needs. The archiving physician can not maintain a 100% accrucacy in predicting your future health care needs - nobody is capable of doing this, but he or she can venture an educated guess of what is pertinent based on your own unique past medical and surgical history.
For example, if you have a history of heart disease - then baseline lab, EKG's, echocardiograms, cardiac catheterization reports and operative notes regarding heart baypass surgery is obviously pertinent. An operative note from a bunionectomy in your right foot from thirty years ago is not.
It is important for you to discuss these issues with your archiving physician so that both you and your physician can arrive at a consensus about what both of you feel is pertinent. This will improve your sense of satisfaction related to your MedArc experience. Remember, try to eliminate excessive, and unecessary documents that would render your medical record archive to large and cumbersome to be useful to a user physician in the future.
Expectations of the User Physician....
A user physician is a doctor who will be caring for you regarding your future health care needs. Once he or she logs in to your medical record archive, they can expect to find your medical/surgical history outlined in a manner consistent with the way physicians are accustomed to in their everyday practice. Documents are organized in a way that makes it easy for a user physician to quickly find what they are looking for just as if it were their own office records, or records from a hospital. If a user physcian is not satisfied with the quality or content of your medical record archive, then these issues need to be addressed between you and your archiving physician.
Responsibility of a MedArc patient/client....
It is the responsibility of the patient to communicate with your archiving physician regarding the documents and overview of your past medical history.
Remember - other than your archiving physician, only you can decide who gets to view your medical records. You may choose your own user name and password. You are responsible for the security of your own user name and password. You may change it at anytime.
You are also responsible for paying for MedArc's services on time. If you fail to meet your financial obligations, your MedArc account will be deactivated and your medical records can not be accessed. MedArc is not responsible for any untoward events should your records not be available because you didn't pay your bill.
